1. Introduction
At BLIVERR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our music distribution platform, website, and associated services (collectively, the "Services").
By accessing or using our Services, you signify your understanding of and agreement to the practices described in this Privacy Policy.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you:
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to your email address, first name and last name, phone number, and physical address.
- Artist & Metadata Information: Stage names, record label details, collaborator information, copyright details, and other metadata required to distribute your music.
- Financial Data: Tax identification numbers, bank account details, and payment routing information necessary to process your royalty payouts.
- Usage Data: Information on how the Services are accessed and used, including your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.
3. How We Use Your Information
BLIVERR uses the collected data for various professional and operational purposes:
- To provide and maintain our Services, including delivering your music to Digital Service Providers (DSPs).
- To notify you about changes to our Service, distribution status, or account alerts.
- To process royalty payments, generate financial reports, and comply with international tax obligations.
- To provide customer support and dedicated A&R assistance.
- To monitor the usage of our Service and detect, prevent, and address technical or fraudulent issues.
4. Sharing Your Information
We do not sell your personal data. However, in order to perform our core functions, we must share specific information with third parties:
- Digital Service Providers (DSPs): We share your artist name, track metadata, audio files, and artwork with platforms like Spotify, Apple Music, and YouTube to distribute your music.
- Payment Processors: Your financial data is securely transmitted to banking partners and payment gateways to process your royalty withdrawals.
- Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of BLIVERR, or prevent/investigate possible wrongdoing in connection with the Service (e.g., copyright infringement claims).
5. Data Security
The security of your data is of paramount importance to us. BLIVERR employs enterprise-grade encryption and security protocols to protect your sensitive financial and personal information. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Data Rights
Depending on your location (such as under the GDPR or CCPA), you may have certain rights regarding your personal information, including the right to access, correct, update, or request deletion of your personal data. You can exercise these rights by contacting us directly or managing your information within the settings of your BLIVERR dashboard.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team at privacy@bliverr.com.